Sales Manager (all genders)

As a Customer Success Manager, you are the bridge between our customers and our AI platform. You get companies excited about lector.ai, help them find the best solution for their document processes – and ensure their long-term success.

• You identify potential customers through targeted market and industry research and successfully acquire them.
• You present and demonstrate the lector.ai platform – on-site or via video call – showing how AI solves real problems.
• You create proposals and manage the entire sales process through to handover to the project team.
• You proactively support existing customers and continuously grow the relationships.
• You help customers get the most out of the platform – from configuration to optimizing their document workflows.
• You channel customer feedback and market needs into the product team, ensuring our platform keeps getting better.
• You attend AI events and industry conferences and develop new customer outreach strategies together with marketing.

• You're passionate about AI, LLMs, and agents – and love using them yourself. You live and breathe the topic.
• You have experience in software sales or customer success management.
• You bring technical understanding – ideally with a background in software development or software integration.
• You convince with strong communication and presentation skills in German and English.
• You have experience building customer relationships and are confident in negotiations.
• You're willing to travel for customer visits and events.

• The best tech setup: Unrestricted access to cutting-edge AI and coding tools (Cursor, GitHub Copilot, Claude Code etc.) as well as current LLM APIs – we equip you uncompromisingly with the best digital exoskeleton.
• Top hardware: High-performance hardware of your choice, height-adjustable desks, and multiple monitors at every workstation.
• Great team: Young company in a growing group of over 80 highly motivated and talented people.
• Real impact: Short decision paths and a genuine opportunity to contribute, shape architecture, and drive change.
• Exciting projects: Renowned, international clients from a wide range of industries.
• Work environment: Modern offices in Bremen and Hamburg.
• Mobility & health: Company fitness, BusinessBike, and even our own company boat.
• Professional development: Fully funded e-learning courses of your choice and regular exchange (we attend and organize internal and public AI events).
• Team culture: Regular team events and annual offsites.
• Compensation: Fair salary and an attractive profit-sharing plan.
• Work-life balance: 30 days vacation, part-time options, and full support for balancing work, family, and personal life (we are certified "Outstandingly Family-Friendly").
• Feel-good factor: Of course there's organic fruit & vegetables, a smoothie bar, unlimited ice cream, and a variety of drinks (great coffee, Mate, etc.).